Frequently asked questions
What is the return policy?
At Chewkz Store, all sales are final.
We do not offer refunds or accept returns for any purchases.
Are there any exceptions?
Yes, your statutory rights are not affected. If an item is:
- Damaged,
- Defective, or
- Not as described,
Please contact us within 14 days of receiving the item to arrange for a repair, replacement, or exchange.
How can I report a defective product?
For assistance, email our support team at admin@chewkz.info with details of the issue.
When will I get my order?
We will work quickly to ship your order as soon as possible.
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How long does order processing take?
- Orders are processed within 1 day (Monday-Saturday) for the UK.
- International processing takes 1-2 days (Monday-Saturday).
How much does shipping cost?
Live shipping rates calculated at checkout.
How can I contact Chewkz Store?
You can reach us via email at admin@chewkz.info
Mon-Sun 9am-5pm (GMT)
READ IT.
SAY IT.
OWN IT.
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